This Privacy Policy explains what personal information gt99 sports collects when you use our website and services, why we collect it, and what choices you have. We've written it in plain English so you can read it without a law degree. If anything is unclear, our 24/7 live chat team is always there to help.
Who Runs This Service
gt99 sports operates the website at https://gt99sports.cam. When this policy says "we", "us", or "our", it means the entity that operates the gt99 sports platform. We act as the data controller for the personal information you share with us when registering, depositing, playing, or contacting support.
The Data gt99 sports Collects From You
We collect information in two ways: directly from you, and automatically through your device when you visit the site.
Information you provide directly
| Category | Examples | When collected |
|---|---|---|
| Identity | Full name, date of birth, NID / Passport / Driving Licence number | Registration & withdrawal verification |
| Contact | Mobile number, email address | Account creation |
| Financial | bKash / Nagad / Rocket / Bank account number, transaction reference | Deposits & withdrawals |
| Account activity | Bets placed, games played, bonus claims, session history | Ongoing use |
| Support records | Chat transcripts, complaint details | When you contact us |
Information collected automatically
When you open the site, our servers log your IP address, browser type, device model, operating system version, and the pages you visit. This is standard for any website and helps us keep the platform stable and secure.
Why We Use Your Data
We only use your data for the purposes listed below. We do not sell your personal information to third parties.
- Running your account: creating your account, processing deposits via bKash, Nagad, Rocket, or Bank Transfer, and paying out winnings.
- Identity checks: verifying your age and identity before your first withdrawal (documents accepted: National ID Card, Passport, Driving Licence). Review takes up to 6 hours.
- Responsible gaming: monitoring betting patterns to identify signs of problem gambling and enforcing self-exclusion or deposit limits you request.
- Fraud and security: detecting unusual login activity, duplicate accounts, and payment fraud.
- Customer support: resolving your queries through 24/7 live chat.
- Legal obligations: retaining transaction records as required by applicable regulations.
- Service improvements: understanding which games and features Bangladesh players use most so we can improve the platform.
We will never use your data to send unsolicited third-party marketing, and we will not share your mobile number or email with advertisers outside the gt99 sports group.
Cookies and Tracking Technologies
We use cookies and similar technologies on the gt99 sports website. Here is what each type does:
- Strictly necessary cookies: keep you logged in during a session and remember your language preference. These cannot be turned off.
- Performance cookies: count page visits and measure load times so we can fix slow areas. Data is aggregated and anonymous.
- Functionality cookies: remember your preferred odds format, table limits, and notification settings.
- Analytics cookies: help us understand which cricket markets and casino games are most popular, so we can prioritise new content.
You can block non-essential cookies through your browser settings. Doing so will not stop you from logging in or placing bets, but some preferences may reset each visit.
When We Share Your Data
Your information is only shared in these specific situations:
- Payment processors: your bKash, Nagad, Rocket, or bank transaction details are shared with the relevant payment gateway only to complete the transaction.
- Game providers: providers such as Evolution, Playtech, CQ9, Ezugi, Sexy Gaming, and Red Tiger receive your anonymised player ID to run game sessions and calculate RTP. They do not receive your name or contact details.
- IT service providers: hosting, security, and analytics vendors who process data on our behalf under strict data processing agreements.
- Legal authorities: if required by a court order or regulatory body, we will disclose the minimum information necessary to comply.
How Long We Keep Your Records
We keep different types of data for different periods:
| Data type | Retention period | Reason |
|---|---|---|
| Account & identity records | 5 years after account closure | Regulatory requirement |
| Transaction history | 5 years from each transaction date | Financial audit trail |
| Support chat logs | 2 years | Dispute resolution |
| Server logs (IP, device) | 90 days | Security monitoring |
| Marketing preferences | Until you opt out or close your account | Your consent |
When a retention period ends, we delete or permanently anonymise the data.
Your Rights as a Player
You have the following rights over your personal data. To exercise any of them, contact us through live chat or the account settings page.
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to fix inaccurate or incomplete information (for example, a misspelled name).
- Deletion: request that we delete your data where we no longer have a legal reason to keep it. Note that transaction records must be kept for the periods above even after deletion requests.
- Restriction: ask us to pause processing your data while a dispute is resolved.
- Portability: receive your account data in a machine-readable format.
- Objection: opt out of data uses that are based on our legitimate interests (such as game personalisation).
- Withdraw consent: where processing is based on consent (such as marketing messages), you can withdraw at any time without it affecting past processing.
We aim to respond to all data requests within 30 days. Identity verification may be needed before we act on a request.
Security Measures
gt99 sports applies the following controls to protect your personal data:
- TLS encryption on all data transmitted between your device and our servers.
- Encrypted storage for identity documents and financial account references.
- Access controls: staff can only access personal data relevant to their role.
- Regular security reviews and penetration testing of the platform.
- Automatic session timeouts after periods of inactivity.
No system is completely immune to breaches. If we ever detect a breach affecting your data, we will notify you through your registered mobile number or email within 72 hours.
Players Under 18
gt99 sports is strictly an adults-only service. We do not knowingly collect data from anyone under the age of 18. If we discover that a minor has created an account, we will close it immediately, return any remaining funds, and delete the associated personal data. If you believe a minor is using our platform, please notify us via live chat right away.
Changes to This Policy
We may update this Privacy Policy when our services change or when regulations are updated. The "Last updated" date at the top of the page will always show when the most recent revision was made. For significant changes, we will send a notification to your registered mobile number before the change takes effect. Continuing to use gt99 sports after a change means you accept the updated terms.
Get in Touch
If you have a question about this policy, want to exercise a data right, or want to report a privacy concern, the fastest route is our 24/7 live chat. You can also raise concerns through the Account section after logging in.
Our support team is available around the clock. For data requests, please have your account username and registered mobile number ready so we can verify your identity quickly.
If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Ready to start playing? Create your gt99 sports account or return to the homepage to explore what's on offer today.